But there is also a need to contact local

For Tata Consultancy Services (TCS), the path of growth through Europe. Visiting Paris, last Thursday, Natarajan Chandrasekaran, the pattern of the computer services company India, reaffirmed the "Echos" willingness to anchor the subsidiary of the Tata conglomerate in the landscape of the software on the old Continent, and especially France. "The European market represents 27 of our turnover now." We advance to 35 by three to five years. And we will make the investments needed for this. "The United Kingdom market of historical choice for Indian companies, is still two-thirds of the activity of TCS in Europe. But the proportion should be reversed in the next few years to switch to a third party. With the Germany, the France, which represents only 2 of European turnover will be a preferred investment destination.

"The France and the Germany are both important, but also unique, markets in which it is necessary to have a local presence strong to reassure customers and win a contrats." It is in this perspective that TCS has officially appointed, at the beginning of the month, a double-headed for French activity direction composed of an Indian Executive Director and a head of sales and development French. For about six months, the subsidiary of Tata is passed in a phase of rapid expansion of the workforce in the Hexagon, with for example the trebling of the forces of sale and of Council. The production of services remains in majority by Indian operators. "There is a real demand for offshore solutions Editor's Note: outsourced in France.". But there is also a need to contact local. A reasoning which supports the results of an FIFG study commissioned in may by another Indian leader of computer services, HCL. This study concluded that more than half of French SMEs are still reluctant to trust the Indian players. A deadlock is including this complexity to manage a remote provider.

Double digit growth

The bulk of the growth on the European continent should be done organically. "Historically, it is as well as the group is built." But Natarajan Chandrasekaran does not achieve a few acquisitions in France in the years to come. "There is no specific targets." The important thing is to strengthen our credibility and our legitimacy in this market.

For the moment, the pattern of TCS recognizes that the resumption of activity in it services is slower in Europe and the United States, where the group performs 53 per cent of its business, or in emerging countries, another strategic axis of investment. "But the opportunities exist." Natarajan Chandrasekaran has a presence growing on the European continent to fuel the growth in two figures, scheduled on the current fiscal year (ended March 31, 2011). Last year, the Indian system integrators had suffered the downturn in the global economy and the suspension of some computer infrastructure projects, notably in telecoms. Consequence: the turnover had "only" increased by 5 to $ 6.3 billion. In contrast, TCS had managed to advance its margins, with a good adaptation of cost structure. The activity is well distributed since the last quarter of 2009. "The situation is improving every month." The crisis has emerged a stronger computer services industry, as customers need for more efficiency in their it architecture to find growth.